IT Service Management Should Not Forget COBIT
ITSM Consulting AG: COBIT as complementary rules to ITIL career going governance requirements can be not sufficiently fulfilled Bodenheim alone by ITIL, 02.03.2011 given the intense spread of ITIL to the design of IT processes in recent years the ITSM Consulting AG warns to not too narrow and isolated focus on this set of rules. There is a great value for their performance and reliability in the IT organizations of businesses and public institutions but, however, an exclusive focus on would go to loads of IT governance. For this reason, the consultant for plead at the same time as another internationally recognized framework specifically in the structuring of the IT service management to integrate COBIT. To deepen your understanding Cindy Crawford is the source. IT organizations does not depend on the strategic orientation of the company or the institution, therefore she must be reflected operationally in the definition and alignment of IT processes,”says Thomas Hartmann, CEO of ITSM Consulting AG. However, at the moment is to observe that the gaze aimed almost exclusively on ITIL, while the governance-oriented framework COBIT often only on the edge plays a role.
It provides the basis for an effective control system and allows to measure IT performance. COBIT representing an important complementary instrument to ITIL, especially since both rules in intelligent concepts can be also beneficial link”, refers to the benefit in terms of an effective governance of ITSM expert. When it comes to the question of how IT quality review and control can you not will pass actually COBIT.” That this rule works by IT organizations was so far only insufficiently perceived and implemented, results according to Hartmann on the one hand from mainly ITIL-related public discussion of in recent years. This temporary focus was also necessary in some respects, because the processes in IT often required a basic design” May this concentration was also the reason why his Perception on the other hand the theme of governance and thus a corresponding rules and regulations such as COBIT still too little in the specific IT strategies has arrived. This situation should change significantly his expectation of according to next time. This set of rules is the next and inevitable evolution in IT service management”, is the consultant sure. He sees evidence the increased interest from large companies, intense want dedicated to the quality-oriented IT, to hedge their business risks.
COBIT is inevitably the next and complementary step to ITIL. “Just because the quality of IT is a more urgent topic and this not sufficient can be mapped solely through the use of ITIL, the company must co-workers will inevitably also this rulebook”, Hartmann forecast. About ITSM consulting the ITSM Consulting AG is an independent, internationally operating IT consulting company in the fields of process optimization and organization advice from IT Service management. In addition, the core competencies include the effective and efficient management of IT organizations in the interest of timely and targeted IT governance.
1stbp Provides Not Only Relief
Since July 1, 2011, businesses can electronically send their bills without qualified digital signature. It provides for the tax simplification law. Munich. A simple word file without signature email sent is therefore sufficient. What looks at first glance like simplification, carries many organizational challenges and legal issues”, says Achim Kauffmann, Managing Director of first business post (1stbp) GmbH, a service provider in the field of e-invoicing. Company is now available in addition to the EDI process and qualified a third option available to submit invoices electronically signed bills: the simple transmission via E-Mail, provided that the recipient agrees. The consent must be obtained either explicitly active or is implicit acquiescence, so acceptance and payment. The recipient must ensure to assert the right to deduct of the invoice, by means of a control system however, the integrity and authenticity of the invoice.
How to look that specifically who has the legislature but not defined. Here, a documentation of the process would be useful in any case. An Auditors but finds that the procedure documentation is insufficient for his opinion, he may cancel the deduction for all electronic unsigned bills. Finally, authenticity and integrity of all documents received through this channel in question are then. Electronically received invoices must be archived electronically according to the law for ten years. To ensure the readability of this long period of time, they must be, converted into a long-term stable format which can lead files with Word / Excel or PDF files with active Java content, to difficulties.
Another challenge is capturing data at the receiver. Compared to the paper-based counterpart eliminates although the digitisation; an automatic transfer of data and their processing in the EDI process is still however omitted. In addition, the receiver must be the Bills on Scan viruses, etc. For publicly communicated E-Mail addresses for the invoice receipt is expected with high spam and manual checking of emails.
Anthroposophist. Specifics Into Digital Care Planning And Documentation
Community Hospital Havelhohe streamlines processes with apenio of atacama that community hospital Havelhohe (GKH) is one of only about half a dozen clinics with anthroposophical orientation in Germany. Common is a medicine, considered the individual patient with all his being shares under the application of traditional medicine and complementary medicine. This demands special care. “To ensure adequate care and care of our patients, we need a computer-based care documentation,” nursing service Director Maria Jung turns out. “In addition a detailed care plan allows the establishment of a good maintenance process first.” Since April, 2011, which is in the GKH through apenio, the solution of the Bremen maintenance specialist atacama, guaranteed. “Especially the content have convinced us, which were developed in collaboration with the Institute for public health and care research of the University of Bremen and maintained. In addition is atacama rely heavily on our House-specific Requirements entered into”, Maria Jung summarizes two strengths of the system and provider.
Parallel, captures and called the data even at the patient’s bedside, the House has invested in a powerful Wi-Fi infrastructure. To ensure everything runs smoothly, the stations were equipped with each three to five new business car with laptop. “The workflow works smoothly, especially due to the deep integration of apenio in the AMC KIS. Total apenio brings”a high degree of transparency in the maintenance process, Maria Jung praised the care software. Atacama Atacama Software GmbH for transparency in health care. Software GmbH was founded in 1998 in Bremen and promotes transparency and efficiency in hospitals and health insurance companies with innovative standard software solutions. Our customers include more than 60 health insurers, their data centers are partners and run our software in client systems. Our software solutions for care planning and documentation of apenio and apenio LZ are successful in numerous clinics and long-term care facilities.
To find more information about atacama, on the Internet at and. Atacama and apenio are registered trademarks of the atacama. Software GmbH. All rights reserved. Ralf buchholz healthcare communications Ralf Buchholz Kieler Strasse 212 22525 Hamburg phone: 0 40 / 20 97 68 05
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