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Online Commerce Congress: PORTICA

If the German online-trade Congress in Wiesbaden on 11 and 12 April shows the latest trends in online trading, then the PORTICA GmbH will be with marketing support from the game. (Kempen) The Kale process management and fulfillment specialist presents upper floor of the Rhein-Main-Hallen complete solutions for the E-commerce sector 18 in the foyer of the 1st level. Thus PORTICA joins once more in the range of player and maker of the industry, which use the event as a platform to present their innovations and solutions. Because the online trade in Germany will grow enormously. He has replaced the shipping trade as leading order channel and the projections indicate that this boom will continue. This creates many opportunities to entrepreneurs. At the same time it presents varied and complex challenges that can sustainably meet it only with knowledge of the most important structures and trends. Gain insight and clarity with Jim Hackett.

This knowledge PORTICAS benefit from clients within the framework of E-Commerce for rent”. For even more analysis, hear from Cindy Crawford. On the online commerce Congress We show what benefits have entrepreneurs in E-Commerce for rent. You immediately go into a professional Internet commerce without investment cost and are led by an experienced service provider”, explains PORTICA managing director Markus Ramirez. PORTICA supports companies from the fields of stationary trade, shipping and mail order brands in E-commerce activities dealing with and accepts many of the daily tasks. Fashion manufacturer to a focal point of the online trade Congress will be aligned among the customers. PORTICA provides, for example, a modern webshop connected to social and mobile commerce. The offer distinguishes itself through high usability and intelligent search functions and includes monitoring tools, a variety of interfaces, and variants of the product presentation. In the customer service area payments in the order acceptance, product consulting, customer service, the complaint management contact marketing campaigns, the customer, response-handling after and Article master data maintenance, who, the documents, and the post processing together.

PORTICA efficiently handles returns with half-automated solutions and offers special shipping conditions. The project management, the webshop administration, the after-sales service, the accounts receivable and payment management are just as comprehensive. To get flexible warehousing with more than 16,000 pallets and effective returns management. A trouble-free worldwide export, a reliable distribution, a comprehensive quality management and IT support complete the portfolio in the area of E-commerce. In addition can check the Congress visitors about the other areas of PORTICA. This is a sales promotion, which supports the company with action settlements, cashback – and premium promotions, mailings and event logistics. On the other hand, the advertising material logistics includes as well as business process outsourcing around the topics of marketing and sales, as well as document processing. Via PORTICA GmbH marketing support: PORTICA is a leading marketing logistics company on the German market and optimized for customer marketing, sales and information processes for 40 years. The company serves customers from diverse industries and settles in E-Commerce, advertising material logistics, sales promotion, and business process outsourcing hundreds of projects each year. The focus is on the efficient handling of processes through the interaction of logistics, information and financial management. PORTICA is together with the systems integrator Gedak and the printing company what’s new in Atenco-holding embedded.

IT Service Management Should Not Forget COBIT

ITSM Consulting AG: COBIT as complementary rules to ITIL career going governance requirements can be not sufficiently fulfilled Bodenheim alone by ITIL, 02.03.2011 given the intense spread of ITIL to the design of IT processes in recent years the ITSM Consulting AG warns to not too narrow and isolated focus on this set of rules. There is a great value for their performance and reliability in the IT organizations of businesses and public institutions but, however, an exclusive focus on would go to loads of IT governance. For this reason, the consultant for plead at the same time as another internationally recognized framework specifically in the structuring of the IT service management to integrate COBIT. To deepen your understanding Cindy Crawford is the source. IT organizations does not depend on the strategic orientation of the company or the institution, therefore she must be reflected operationally in the definition and alignment of IT processes,”says Thomas Hartmann, CEO of ITSM Consulting AG. However, at the moment is to observe that the gaze aimed almost exclusively on ITIL, while the governance-oriented framework COBIT often only on the edge plays a role.

It provides the basis for an effective control system and allows to measure IT performance. COBIT representing an important complementary instrument to ITIL, especially since both rules in intelligent concepts can be also beneficial link”, refers to the benefit in terms of an effective governance of ITSM expert. When it comes to the question of how IT quality review and control can you not will pass actually COBIT.” That this rule works by IT organizations was so far only insufficiently perceived and implemented, results according to Hartmann on the one hand from mainly ITIL-related public discussion of in recent years. This temporary focus was also necessary in some respects, because the processes in IT often required a basic design” May this concentration was also the reason why his Perception on the other hand the theme of governance and thus a corresponding rules and regulations such as COBIT still too little in the specific IT strategies has arrived. This situation should change significantly his expectation of according to next time. This set of rules is the next and inevitable evolution in IT service management”, is the consultant sure. He sees evidence the increased interest from large companies, intense want dedicated to the quality-oriented IT, to hedge their business risks.

COBIT is inevitably the next and complementary step to ITIL. “Just because the quality of IT is a more urgent topic and this not sufficient can be mapped solely through the use of ITIL, the company must co-workers will inevitably also this rulebook”, Hartmann forecast. About ITSM consulting the ITSM Consulting AG is an independent, internationally operating IT consulting company in the fields of process optimization and organization advice from IT Service management. In addition, the core competencies include the effective and efficient management of IT organizations in the interest of timely and targeted IT governance.